Our Patient Priorities and Offerings

We Are Dedicated to Transparent and Meaningful Engagement With Patients, Their Communities, and Advocates

Our Promise to Patients

We prioritize accessibility, clear communication, fairness, and respect in all our practices. Our focus on diversity and inclusion extends to our clients and colleagues, ensuring the highest standards in patient engagement.
Learn more about our Patient Promise
Recognizing Patients as Equal Stakeholders

We value the essential role of the patient voice in developing treatments and health services. Our commitment includes strategic planning, co-creation, and driving meaningful innovation. We work diligently to involve patients in ways that are transparent, equitable, and respectful.

Our Commitment to Partnership

Our goal is to work collaboratively with the patient community to enhance and accelerate drug development. This begins with fostering diverse internal and external communities, which form the foundation of our efforts.

Our Communities

Patient Center of Excellence
Our Patient Center of Excellence (CoE) unites experts from across Lumanity to incorporate the patient and caregiver perspective into everything we do. This CoE drives innovation, shares best practices, and supports our teams and clients with leading patient insights and engagement.
Expert Patient Bureau
Our Expert Patient Bureau includes patient advocates and digital opinion leaders from around the world. They provide unique perspectives to optimize drug development and accessibility, regularly advising our teams and supporting clients on patient-focused projects.
Our Offerings
Solutions informed by patients help drive better outcomes. The collective knowledge of our patient community is infused throughout our patient-facing offerings, developed to support a range of needs across the entire medicine development pathway.
Patients in the Drug Development Process
We integrate patients into all aspects of drug discovery and development. Their continuous input helps us prioritize meaningful activities, improve trial designs, and enhance the patient experience.
Patient Journey and Experience
Understanding the patient journey is crucial. We offer tools and research to map patient experiences, identify key decision makers, and develop effective support programs.
Patient Insights, Data Generation, and Analysis
We use a variety of research methods to capture and amplify patient voices, generating insights that inform product development and regulatory interactions.
Patient Engagement Strategy and Development
We collaborate with stakeholders to create patient-centric engagement programs. Our expertise covers strategy development, patient communication, and engagement at the point of care.
Communications Planning and Advocacy Partnership
Ongoing patient involvement is key to effective adoption of medical innovations. We support education, communication, marketing strategies, digital health applications, and advocacy development.
See our patient-focused offerings
The Lumanity Difference
Lumanity seems to be very mission driven, not alike many of the agencies out there which found patient engagement just to be a fashionable and lucrative business. There is too much talk and not enough walk out there, and you seem really determined to make a difference.
Greame Johnston RA patient, Lumanity Patient Bureau, and PFMD board member
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Let's Talk

We would love to hear your challenge and discuss how our patient engagement experts can help.

Michael Parisi MBA Chief Client Officer
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Jane Shirley Executive Officer and EVP, Strategic Alignment
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Nicole Akers Vice President, Client Partnerships and Growth Strategy
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Ann-Marie Chapman Vice President, Consulting, HEOR
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Susan Daniels Senior Vice President, Patient Strategy and Engagement
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Sarah Davies Senior Director, Patient Strategy
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Martha Gauthier MA Vice President, Patient-Centered Outcomes
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Claire Mason Director, Insight
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Bobby Moy MA Senior Vice President, Strategy Consulting
Read more about Bobby Moy
Tanya Swift Associate Vice President, Client Engagement
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Maisie Weinschenk Account Director, Social Analytics, Insight
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Angela Wheeler President, Insight US
Read more about Angela Wheeler
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